Receptionist Salary in South Africa

Are you planning to work as a receptionist? Then, it is necessary to consider the financial aspect of this profession to make an informed decision about your career. This guide will delve into detail about the salary structure of receptionists in South Africa, as well as their responsibilities.

Monthly Salary Range:R 10050 – R 19855
Average Monthly Salary:R 14952.5
Description:A receptionist is a core member of any organization responsible for managing the front desk or reception area. Their duties include welcoming guests, handling incoming phone calls, and efficiently carrying out various tasks while maintaining a professional demeanor in their interaction with potential clients or customers.
Minimum Qualification:To become a receptionist, determine the sector or industry that aligns with your career goals. You must possess a Grade 10 Certificate, National Certificate (Vocational), or equivalent qualification as an essential educational requirement. You must also gain relevant experience because previous experience in an administrative role, customer service, or similar field can be advantageous.

Overview of Receptionist Salary

Furthermore, it is necessary to develop specific skills, including organizational skills, proficiency in office software, and customer service skills. In South Africa, a receptionist earns a monthly income of approximately R14,953. However, keep in mind that this is an approximate figure, and the exact salary of a receptionist might vary across South Africa due to different factors.

Salary Structure

The exact salary of a receptionist may be hard to calculate because it depends on various factors, including experience level, qualification, sector, performance, and more. The following is the list of estimated salaries of receptionists based on their experience level.

Starter-PositionR120,600 Per Year
MedianR150,000 Per Year
ProfessionalR238,263 Per Year

Receptionist salary might also vary due to location because factors such as cost of living, demand, and regional economic conditions influence compensation rates in different areas. The list of receptionist salaries in other cities in South Africa is as follows:

South African CitiesSalaries
Germiston, GautengR11,711 Per Month
Fourways, GautengR11,502 Per Month
East London, Eastern CapeR9,437 Per Month
Cape Town, Western CapeR8,367 Per Month
Johannesburg, GautengR8,096 Per Month
Durban, KwaZulu-NatalR7,575 Per Month
Pretoria, GautengR7,152 Per Month
Benoni, GautengR7,114 Per Month
Port Elizabeth, Eastern CapeR6,825 Per Month

Resposnibilites of Receptionist

Receptionist duties and responsibilities vary depending on the specific organization and industry. However, the typical duties of a receptionist are mentioned below:

  • Their primary responsibility is to warmly greet and welcome customers, clients, or visitors and announce them appropriately.
  • Offering excellent customer service to create a positive and welcoming experience for clients or visitors.
  • The receptionist also manages and directs incoming calls to the appropriate department or person.
  • They also assist with administrative tasks, including data entry, filing, and maintaining records.
  • Offering basic and precise details in person and through phone and email channels.
  • Managing the reception, sorting, and distributing daily mail and deliveries.
Also Check:  Human Resource Management Salary in South Africa


What is a receptionist’s salary in South Africa?

On average, a receptionist in South Africa receives an annual income of about R150,000 per year. However, this figure is subject to change due to multiple factors, including location, experience, qualification, industry and more.

In essence, receptionists are professionals in any organization responsible for supervising reception areas. Their responsibilities vary depending on the specific organization and industry. If you plan to pursue a career as a receptionist, you can expect to earn an average monthly income of about R12,500.

Article Modified on October 28, 2023. The data in this article is written and collected by multiple authors. Learn how we research on About Us.